Order guidance

Delivery Policy

So Beauty offers nationwide delivery across South Africa.

Standard delivery fee is R130 nationwide within South Africa. This fee may change depending on the customer’s location, courier requirements, order value, or special delivery requests.

So Beauty uses third-party courier companies to deliver orders.

Delivery usually takes 1–4 business days for main cities. Customers in townships, remote areas or other outlying locations should usually allow 2–5 business days, and some locations may take longer depending on the courier schedule and accessibility.

Customers are responsible for providing accurate delivery details, including full name, phone number, delivery address, suburb, city, province, and postal code.

So Beauty is not responsible for delivery delays caused by incorrect, incomplete, or unreachable delivery information.

Customers outside South Africa must confirm the courier fee and delivery time with So Beauty before placing an order.

Please make sure someone is available to receive the parcel once delivery has been arranged.

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